Returns & Refunds
Nature Pet Store Returns & Refunds
Thank you for shopping at Nature Pet Store. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned for refund within 30 days of the original purchase of the product.
Before you return a product, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
Send the product with its original packaging to:
Nature Pet Store
300-2130 Leckie Pl
Kelowna, BC
Canada
V1Y 7W7
Shipping Charges
Shipping charges incurred in connection with the return of a product are not refundable except in the case of a product defect or incorrect item shipped.
Damaged Items
If you receive a damaged product, please notify us immediately for assistance.
Read Our Privacy Policy